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Privacy Policy

Effective July 14, 2026

Privacy is the product here, so this policy is short and literal.

1. What we collect

  • From this website: only what you type into the signup form (your email). No analytics scripts, no ad trackers, no third-party requests — the site is fully self-contained.
  • When you subscribe: your email, your plan, and the personalization questionnaire you choose to answer. Payment details go directly to Stripe; we never see card numbers.
  • On your instance: your conversations, agent memory, uploaded documents, and account records (seat emails, roles, sign-in audit events) — stored on your single-tenant instance.

2. How it's used

To run your instance, personalize your agents, process your subscription, and support you. That's the complete list. We do not sell your data, share it with advertisers, or use your content to train AI models — ours or anyone's.

3. Isolation by architecture

Each customer gets their own instance. Your memory and conversations are not pooled with other customers' data, and product logins are separate from our infrastructure credentials — our operators administer the machine, not your account. Traffic to your instance is encrypted with TLS.

4. AI processing

Your instance sends conversation context to the AI model configured for it. Depending on your setup that model runs on dedicated hardware we operate, or at a third-party inference provider under our API agreement with them. Where a third-party provider is used, prompts are processed to generate replies and are subject to that provider's data handling; we choose providers whose API terms exclude training on customer data, and we'll tell you which provider your instance uses.

5. Retention and deletion

Your instance's data persists while you subscribe, and is preserved after cancellation so you can return. At any time you may request a full export of your data, or its permanent deletion — deletion removes the instance and its stored memory entirely. Email admin@aetherawareness.com.

6. Cookies

This marketing site sets no cookies. Your instance sets one strictly-necessary session cookie to keep you signed in — HttpOnly, same-site, and signed. There is no tracking cookie anywhere.

7. Changes and contact

Material changes will be posted here with a new effective date. Questions or requests: admin@aetherawareness.com.